Privacy Policy
How we protect and handle your personal information
Last Updated: January 10, 2026
1. Information We Collect
Personal Information
When you contact us for consultancy services, we collect only the following information:
- First name and last name
- Phone number (for consultation purposes)
- Mailing address (optional, for correspondence if needed)
- Email address (if you choose to provide it for follow-up communications)
Consultation Information
During our consultations, we may collect information about:
- Your current telecom services and providers
- Your usage patterns and requirements
- Your budget preferences
- Your service location and coverage needs
What We Do NOT Collect
We NEVER collect:
- Credit card numbers or banking information
- Social insurance numbers
- Driver’s license numbers
- Account passwords or login credentials
- Payment card details of any kind
2. How We Use Your Information
We use your personal information solely for the following purposes:
- To provide you with personalized telecom consultancy services
- To contact you regarding your consultation appointment
- To follow up on recommendations and answer questions
- To improve our service quality
- To comply with legal obligations
We do NOT use your information for marketing purposes, and we do NOT sell, rent, or share your information with any telecom providers or third parties.
3. Information Sharing and Disclosure
No Third-Party Sharing
We maintain strict independence and confidentiality. Your information is NEVER shared with:
- Any telecom or internet service providers
- Marketing companies or affiliates
- Data brokers or advertisers
- Any other third parties for commercial purposes
Legal Requirements
We may disclose your information only if required by law, such as in response to a valid court order or subpoena.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Our security practices include:
- Secure storage of client records
- Limited access to personal information (authorized personnel only)
- Confidential handling of all consultation discussions
- Regular review of our security practices
5. Data Retention
We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Consultation records are typically retained for up to 2 years, after which they are securely destroyed.
6. Your Privacy Rights
You have the right to:
- Access your personal information we have on file
- Request correction of any inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of future communications from us
- Ask questions about our privacy practices
To exercise these rights, please contact us at 1-888-740-9186 during business hours.
7. Cookies and Website Technology
Our website does not use cookies or tracking technologies. We do not collect information about your browsing behavior or use analytics tools that track visitors.
8. Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Phone: 1-888-740-9186
Hours: Monday-Friday, 9:00 AM – 6:00 PM EST